Good customer service heavily impacts recommendations.
Consumers who rate a company’s service as “good” are 38% more likely to recommend that company to others. More than that, if the company’s customer service is “excellent”, 78% of consumers will do business with them again even after a mistake.
It’s pretty clear that CS is not an area we should be cutting corners. With no relevant college degree programs, it can be hard to get the right people in this role who can make an immediate impact.
Ready Hire’s CS graduates are highly trained and qualified to join your customer service team and hit the ground running.
Most of your potential CS candidates on job boards don’t know the difference between customer success, customer service, and customer experience…
They’ve never thought about service or a B2B career. But Ready Hire CS reps are service and B2B experts… and they are hungry.
Hungry for opportunity, hungry to prove themselves, hungry to work for a better life.
Let’s face the reality of traditional CS hiring